TSI Touch Product Identification Guide

This guide will provide you with information on how to identify your TSI Touch product. It is important to understand what type of product you’re working with before you attempt troubleshooting or configuration changes.


TSI Touch provides two different touch technologies: Infrared (IR) and Projected Capacitive (PCAP). Determining which of these technologies you’re using is simple.



The following are PCAP products from TSI Touch



These are the IR products from TSI Touch



Once you understand if you’re implementing IR or PCAP technology, you can identify your product. With the monitor or Touch Solution in the landscape position, find the USB cable coming from the frame. The cable may come from the corner or the back of the metal protective bezel.